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atc98092
Community Streaming Expert

Re: After Playing an Ad the Program Starts from a Previous Point Already Viewed

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I don't think the free trial is per device. If your account has already used the free trial, I doubt you can get it again. You would need to sign up with a completely different account/email address I would imagine.

Dan

Roku Community Streaming Expert

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Rumanji
Channel Surfer

Re: After Playing an Ad the Program Starts from a Previous Point Already Viewed

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Thank you!

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Rumanji
Channel Surfer

Re: After Playing an Ad the Program Starts from a Previous Point Already Viewed

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Hello again,

I have Discovery+ and have watched an episode of No Prep Kings on the Discovery channel. I then watched an episode of American Detective and one other Homicide show. I wanted to watch another episode of No Prep Kings and I get an error 404 . It says this content is not suitable for children and won't let me way it. Now what? Thanks in advance for your help.

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RokuJechealR
Community Moderator
Community Moderator

Re: After Playing an Ad the Program Starts from a Previous Point Already Viewed

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Hello, @Rumanji

Thanks for posting in the Roku Community!

We appreciate you letting us know about this. We understand you're getting an error code when watching a particular episode of No Prep Kings on the Discovery+ channel. The details you supplied confirm your ability to access the channel and some episodes of the show.

We suggest that you contact Discovery+ customer support directly for further assistance in resolving the error code that you're getting.

Please keep us updated.

Best regards,
Chel

Jecheal R.
Roku Community Moderator
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