If you are here in June 2024, this is still an issue. I got my camera last year and the 1 week free trial was great. Once that trial ended, I never got a notification again, and my camera does not record anything. My landlord is selling my apartment building, so the realtor has been in the apartment several times. I work a full time job, and I also have severe anxiety, so I was hoping to get this **bleep** camera working, but no. I chatted with support twice, doing the same troubleshooting twice. I have the app on both my (brand new at the time) iPhone 15 and my iPad. Both were getting notifications. Both stopped at the same time. The rep insisted it was my issue, on both of my devices. The 2nd time I chatted, I told him there are a lot of online threads talking about how the notifications stop after the free trial ends, and he claimed he has never heard of this. He even asked if I wanted to pay for a subscription since it worked when I had a subscription. I asked him if he realizes that advertising that you do not need a paid subscription, only to find out you do indeed need a subscription, is false advertising and he didn't respond. I will chalk it up as false advertising, as I have yet to find a thread with a solution/fix.
