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Emacrn
Newbie

Roku 360 se indoor camera volume too low

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Just bought 360 se indoor camera. When i try to send audio thru it it can only barely be heard. Very lightly a couple of inches away. Cant find a volume control.

1 Solution

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RokuDanny-R
Retired Moderator

Re: Roku indoor camera se volume

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Greetings @Shawnjdavis75 @Jxc @Jmich87 

Welcome to the Roku Community and thanks for posting regarding the issue you are experiencing with your Roku Smart Home camera. I'm sorry to hear about the experience—that's not what we aim for.

Please be aware that I have passed along your concerns and information to our Support team to assist you further. They will follow up with you.

Due to the age of this thread, we will be closing this thread out. If you are experiencing an issue related to this thread, we would recommend searching the Roku Community for another thread related to the topic you are experiencing. If none exist, we invite you to create a new thread depicting what you are experiencing.


Thanks,
Danny

Danny R.
Roku Community Moderator

View solution in original post

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77 REPLIES 77
RokuDanny-R
Retired Moderator

Re: Roku 360 se indoor camera volume too low

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@Emacrn

Thanks for the post.

I've sent you a PM to follow up regarding the issue you are experiencing.


Thanks,
Danny

Danny R.
Roku Community Moderator

Indoor camera volume not loud enough from camera but can be heard on phone

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I bought the roku indoor camera and when I press the mic button to speak i can only hear my voice if you're an inch away and the siren cannot be heard.  You can barley hear even if im yelling into the phone but you can hear someone talking by the camera on my phone.   I looked at the topics and found one but the answer was a roku employee saying they pm the user with the topic 

RokuDanny-R
Retired Moderator

Re: Indoor camera volume not loud enough from camera but can be heard on phone

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@linda_lashmet

Thanks for the post.

Can you please let us know what brand, model and OS version your mobile device you are using to access the Roku Smart Home app?

With more detailed information, we will be able to assist you further.


Thanks,
Danny

Danny R.
Roku Community Moderator
Txbast
Newbie

Re: Roku 360 se indoor camera volume too low

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Did you ever get resolved? I'm having the same issue.

RokuDanny-R
Retired Moderator

Re: Roku 360 se indoor camera volume too low

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@Txbast

Thanks for the post.

I have passed along your information to our Support team. They will follow up and assist you.

 

Thanks,
Danny

Danny R.
Roku Community Moderator
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kconnel5
Reel Rookie

Re: Roku 360 se indoor camera volume too low

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I also have this issue. My husband had to put his head right next to the camera to hear what I was saying

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RokuDanny-R
Retired Moderator

Re: Roku 360 se indoor camera volume too low

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@kconnel5

Thanks for the post. I'm sorry to hear about the experience—that's not what we aim for.

I have passed along your information to our Support team. They will follow up and assist you.

 

Thanks,
Danny

Danny R.
Roku Community Moderator
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BMPFERRIS
Reel Rookie

Re: Roku 360 se indoor camera volume too low

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Why can't I get me volume louder on my 360 camera

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RokuDanny-R
Retired Moderator

Re: Roku 360 se indoor camera volume too low

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@BMPFERRIS

Thanks for the post.

I have passed along your concerns to our Support team. They will follow up and assist you further.


Thanks,
Danny

Danny R.
Roku Community Moderator
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