Cameras & doorbells

[Emacrn]

Just bought 360 se indoor camera. When i try to send audio thru it it can only barely be heard. Very lightly a couple of inches away. Cant find a volume control.

[RokuDanny-R]

@Emacrn

Thanks for the post.

I've sent you a PM to follow up regarding the issue you are experiencing.

Thanks,
Danny

[linda_lashmet]

I bought the roku indoor camera and when I press the mic button to speak i can only hear my voice if you're an inch away and the siren cannot be heard.  You can barley hear even if im yelling into the phone but you can hear someone talking by the camera on my phone.   I looked at the topics and found one but the answer was a roku employee saying they pm the user with the topic 

[RokuDanny-R]

@linda_lashmet

Thanks for the post.

Can you please let us know what brand, model and OS version your mobile device you are using to access the Roku Smart Home app?

With more detailed information, we will be able to assist you further.

Thanks,
Danny

[Txbast]

Did you ever get resolved? I'm having the same issue.

[RokuDanny-R]

@Txbast

Thanks for the post.

I have passed along your information to our Support team. They will follow up and assist you.

Thanks,
Danny

[kconnel5]

I also have this issue. My husband had to put his head right next to the camera to hear what I was saying

[RokuDanny-R]

@kconnel5

Thanks for the post. I'm sorry to hear about the experience—that's not what we aim for.

I have passed along your information to our Support team. They will follow up and assist you.

Thanks,
Danny

[BMPFERRIS]

Why can't I get me volume louder on my 360 camera

[RokuDanny-R]

@BMPFERRIS

Thanks for the post.

I have passed along your concerns to our Support team. They will follow up and assist you further.

Thanks,
Danny