daltonrad
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08-26-2024
11:32 AM
Doorbell are not working at all
Now the 2 doorbells are not working at all.
1 REPLY 1
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08-26-2024
01:39 PM
Re: How do I talk to someone at customer service??
Hi @daltonrad,
Thanks for posting here in the Roku Community!
Thank you for letting us know that your Roku Video Doorbells are not working. No worries, we are more than happy to assist you with this.
To better assist you, could you please provide the following details?
- Are you getting error codes or error messages in your Roku Smart Home app? If yes, what are the errors?
- When did the issue start to happen?
- Did you receive a software update before the issue started?
Please keep us posted.
Regards,
Riamie
Riamie D.
Roku Community Moderator
Roku Community Moderator