Cameras & doorbells

[Mirna78]

Hello i have the same problem. Setup button doesn’t work, i see no LED light either.

Help

[Messer]

Same problem, lights & sensor work, camera doesn't act like its getting any power, setup doesn't work, no status led, tried all suggestions. DOA out of box but bought in May & didn't install until late July

[lillyrosa]

So frustrating. I ended up reaching out to their Facebook page. They dm after their auto response. They sent me a new one. Hope that helps!

[RokuMaryEF · Accepted solution]

Hey everyone,

If your Roku Floodlight Camera isn't working as expected, here's what to try:

• Update Firmware: Make sure your Roku Smart Home app and both the Floodlight and Camera firmware are up-to-date.

• Check Wi-Fi:

  • Verify other devices can connect to the same Wi-Fi network.
  • Check Wi-Fi signal strength. If it's weak (below 3 bars), try moving your router closer to the Floodlight.

• Check Wiring: Ensure all connections are secure, including the wire connecting the camera to the floodlight.

• Power Cycle:

  • Flip the breaker to the "OFF" position.
  • Wait 5-10 seconds.
  • Flip the breaker back to the "ON" position.

• Factory Reset the Camera:

  • Remove any microSD card.
  • Press and hold the setup button on the camera for 10 seconds.
  • Wait at least 30 seconds for the camera to initialize.
  • The LED status light will change from Solid Red to Flashing Red.
  • Re-set up the camera.

If the issue persists, please:

• Start a new thread or look for related threads in the Community.

We'll be closing this discussion now.

Best,

The Roku Community Team