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Elizabeth16
Reel Rookie
Wednesday

received a call from a customer rep who informed me that my roku account will be cancelled

Hi, I received a call from a Mike @ 1-888-986-1663 that my roku tv will be cancelled on 10/10.  I have never heard of paying for this. This is a scam, correct?

Has anyone ever received a call from Roku?    I hope to hear from the community.  Thanks, Elizabeth

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2 REPLIES 2
renojim
Community Streaming Expert
Wednesday

Re: received a call from a customer rep who informed me that my roku account will be cancelled

IT'S A SCAM!!!  There's no way to "cancel" a Roku TV and there's no charge to use a Roku device.  It wasn't Roku that called you!

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Wrongfullcharg
Newbie
Friday

Re: received a call from a customer rep who informed me that my roku account will be cancelled

I'll try this number thanks but it's not the number I have it's an 816 area code 

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