Account, payments & subscriptions

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1Nacho571
Newbie

Re: peacock doesn’t honor subscription

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Did you find a fix for this? Doing the same to me right now! 😡

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1Nacho571
Newbie

Re: peacock doesn’t honor subscription

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Nothing of Peacock on that channel but similar named stuff, not the original Peacock app at all 

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RokuReynan-L
Community Moderator
Community Moderator

Re: peacock doesn’t honor subscription

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Hi, @1Nacho571.

Greetings from the Roku Community!

We're here to provide some steps you may try about having an issue accessing your subscription. 

Have you seen a sign-in button on your screen? If so, click on it and sign in with your credentials. 

Please note that if it’s billed through your Roku account, you must sign in to the app using the username and password you created for that account. If you signed up for a subscription directly through the streaming service, you must sign in with the username and password you created for that account.

Furthermore, you may visit this support article on how to sign in to an app on your Roku device

We hope you find this information helpful.

Thanks,
Reynan

Reynan L.
Roku Community Moderator
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