Account, payments & subscriptions

[patneal13]

I called Amazon & was told to contact Roku at phone#816-272-8107 & was told to contact you @ support.roku.com.  Again this was done & I still cannot figure out how to cancel this service. today.  I need this cancelled.  The account is billed thru Amazon , billed under "Roku for CBS interative 816-272-8107 DE.

[renojim]

You should be able to cancel your subscription at https://my.roku.com .  Make sure you use the email address that's displayed on your Roku device under Settings->System->About to log in.  I'm not sure what Amazon has to do with any of this.  By the way, "CBS Interactive" is how a subscription to Paramount+ would show up.

[HDMIGuy]

@patneal13 I am confused.  You stated "the account is billed thru Amazon , billed under "Roku for CBS interative 816-272-8107 DE."  The account can not be billed through Amazon and Roku.  Login to your Roku account on a computer or phone and check your subscriptions.  If the account is billed through Roku it will appear in your subscriptions and you can cancel there.  If the account does not appear in your Roku subscriptions either it is not billed through Roku or you have multiple Roku accounts.  As indicated CBS interactive is probably Paramount Plus.