Account, payments & subscriptions

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tp19
Newbie

deceased account switching to my account or email

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Can anybody get me in touch with the correct people to change a deceased members account and stuff to my email.  I dont know his log in password so I cant do it that way and his email is closed also.  How do I do this?

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RokuDanny-R
Retired Moderator

Re: deceased account switching to my account or email

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@tp19 

Thanks for the inquiry.

For account and billing related issues, please reach out to our Support team directly here for your 'Account, payments & subscriptions' issue. They will be able to further assist you.


Thanks,
Danny

Danny R.
Roku Community Moderator

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RokuDanny-R
Retired Moderator

Re: deceased account switching to my account or email

Jump to solution

@tp19 

Thanks for the inquiry.

For account and billing related issues, please reach out to our Support team directly here for your 'Account, payments & subscriptions' issue. They will be able to further assist you.


Thanks,
Danny

Danny R.
Roku Community Moderator
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