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Buckey0625
Newbie
yesterday

Double charging my bank account you need to refund one of them this is the second month this has hap

please contact me you are double charging my bank account 2 time this has happened I need you to refund one of them thank you Cindy crouch 

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RokuReynan-L
Community Moderator
Community Moderator
yesterday

Re: Double charging my bank account you need to refund one of them this is the second month this has

Hi, @Buckey0625.

Welcome to the Roku Community!

We understand that you were double-charged on your account. In this case, you may contact our Account and Billing team for further assistance. Visit our Roku Support page and select the "Account, payments & subscriptions" category. You'll have an option to call or chat with us.

We hope this will be sorted out soon.

Thanks,
Reynan

Reynan L.
Roku Community Moderator
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