Hi @klostracco,
Thanks for posting in the Roku Community!
I can see that you’ve been in contact with our Support team regarding your billing issues. Keep an eye out for a member of our Support team to contact you directly as they would best be able to assist you moving forward.
In the meantime, we would recommend taking a look at our Support page for more information regarding What to do if there is a charge you do not recognize | Official Roku Support
If you have any other questions or concerns, please let us know.
Best regards,
Mary
Mary F.
Roku Community Moderator