Account, payments & subscriptions

[Tonithepirate]

Hi, 

I just got a $5 credit and would like to rent a movie. I tried reading your instructions on how to use the credit, but it was unclear. It said the credit will subtract from the movie total, and you rent a movie from eligible partners. But when I tried to look up who I could use the credit with. It won't show me "eligible purchases" and every film I've looked up is from the list of people you said we can't rent from (Amazon prime, Apple+, etc).  So I just want to know who I could rent from and how. 

[RokuReynan-L · Accepted solution]

Hi, @Tonithepirate.

Welcome to the Roku Community!

Thanks for letting us know about having an issue with using the credit you received.

Please be informed that once you purchase a movie or a subscription, the credit will be automatically deducted from the charge.

Hope this helps!

Regards,
Reynan