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DaneZiggler
Channel Surfer

How to apply the $5 credit to a rental?

I received and claimed a $5 credit from Roku, and it shows up in my Roku’s “payment settings” section. However, when I click “rent” on a movie on Fandango at Home (I have an account on it that is not tied to my Roku account) it makes no mention of the credit and I can’t find a way to apply it. I really do not want to be charged for a movie without realizing it. Is the credit applied automatically, or is there something I must do to apply it to a rental? Thanks in advance for help!

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renojim
Community Streaming Expert

Re: How to apply the $5 credit to a rental?

It's only going to be eligible on things paid through Roku (i.e., Roku Pay).  If you've rented through Fandango before and the payment had nothing to do with "Roku Pay" and the payment method tied to your Roku account, then I would imagine that you're not going to be able to use it there. If your previous rentals did use your Roku payment method (check your previous purchases at https://my.roku.com), then it will (or should) be automatically applied to any new rental probably without any indication when you actually make the purchase.  Maybe someone that has used it successfully can confirm that.

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