I received a $5 Roku credit. Attempting to use it to purchase a digital movie copy from Fandango at Home does not access the credit. Contacting "Support" by phone has been unhelpful. I think I have identified the problem , i.e., the credit is only accessible via Rou Pay. Roku Pay can only be used for purchases on apps that are subscribed/signed up thru the Roku account or device.
Question: How to unsubscribe from the Fandango app (when I have already had the account previously), in order to resubscribe thru the Roku account/device?
Note: I also already have Apple, Amazon, and Google Play (YouTube) accounts/apps for purchasing and streaming movies. so am I out of luck?