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Newbie

How to use a $5 Roku credit

I received a $5 Roku credit.  Attempting to use it to purchase a digital movie copy from Fandango at Home does not access the credit.  Contacting "Support" by phone has been unhelpful.  I think I have identified the problem , i.e., the credit is only accessible via Rou Pay.  Roku Pay can only be used for purchases on apps that are subscribed/signed up thru the Roku account or device. 

Question: How to unsubscribe from the Fandango app (when I have already had the account previously), in order to resubscribe thru the Roku account/device?  

Note: I also already have Apple, Amazon, and Google Play (YouTube) accounts/apps for purchasing and streaming   movies. so am I out of luck?  

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