Hi @Marvie,
Thanks for the first post here in the Roku Community!
We understand that you have a query about being charged for a specific channel, and it would be best to talk to the specified team since we need to gather your personal information.
For these issues, it may be more effective for you to get help from our billing team.
- Please visit: support.roku.com.
- Sign in to your account.
- Look for "Agent support" tab at the bottom right corner of the page.
- Click "Check support options".
- Click Account, Payments & subscriptions.
You can also check the charges on your account, and this link will help you out: How to review your purchase history and charges to your Roku account.
Please keep us posted on what you find out.
All the best,
Chel
Jecheal R.
Roku Community Moderator