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Marvie
Newbie

THE ROKU CHANNEL 8162728107 DE charging me $94.99 per month

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What is this charge for?

I do not want this charge.

please return this email and tell me what we are paying for.  How is this charge related to Fubo?  I never ordered this and want a 3 month return on charges in my history

 

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RokuJechealR
Community Moderator
Community Moderator

Re: THE ROKU CHANNEL 8162728107 DE charging me $94.99 per month

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Hi @Marvie,

Thanks for the first post here in the Roku Community!

We understand that you have a query about being charged for a specific channel, and it would be best to talk to the specified team since we need to gather your personal information.
For these issues, it may be more effective for you to get help from our billing team.

  • Please visit: support.roku.com.
  • Sign in to your account.
  • Look for "Agent support" tab at the bottom right corner of the page.
  • Click "Check support options".
  • Click Account, Payments & subscriptions.

You can also check the charges on your account, and this link will help you out: How to review your purchase history and charges to your Roku account.

Please keep us posted on what you find out.

All the best,

Chel

Jecheal R.
Roku Community Moderator

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RokuJechealR
Community Moderator
Community Moderator

Re: THE ROKU CHANNEL 8162728107 DE charging me $94.99 per month

Jump to solution

Hi @Marvie,

Thanks for the first post here in the Roku Community!

We understand that you have a query about being charged for a specific channel, and it would be best to talk to the specified team since we need to gather your personal information.
For these issues, it may be more effective for you to get help from our billing team.

  • Please visit: support.roku.com.
  • Sign in to your account.
  • Look for "Agent support" tab at the bottom right corner of the page.
  • Click "Check support options".
  • Click Account, Payments & subscriptions.

You can also check the charges on your account, and this link will help you out: How to review your purchase history and charges to your Roku account.

Please keep us posted on what you find out.

All the best,

Chel

Jecheal R.
Roku Community Moderator
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