Account, payments & subscriptions

[Wjntrb]

For the past three months, I’ve been charged $6.35 for Roku phone/cable. I can’t find any evidence of me starting that account. And doing my research I understand it’s for Peacock. When I go to my Peacock account, it says it was set up through Roku. When I go to my Roku login, it says I have no subscriptions.can you help me? 

[RokuEmmanuel-D · Accepted solution]

Welcome, @Wjntrb,

Thanks for posting here in the Roku Community! 

We see that you have been charged with Roku for Peacock phone/cable.

For better assistance, you can contact our Accounts and Billing team. They are our dedicated team for these types of concerns. Since it is a billing issue, just navigate to Accounts, payments, and subscriptions to be able to reach them.

Let us know if you have other inquiries.

Regards,
Emman