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silologra
Newbie

TiLingo TV Premium Subscription

I search in the internet and is not the first time you guys from Roku fall on this guy call it Tilingo. He appears on the social media on X by the Michæl George @TilingoTv. He had been in many numerous intent before with different channels, so its this scam. A way to take money from people over and over. I should investigate first. Want the money back. 

He has Puerto Rico Television and Puerto Rico Television Premium channels here in Roku.

I bought Puerto Rico Television. In the privacy policy redirect you to axotv.com 

This is the modus operandi he wants more info from you.

What is Tilingo / AxOTV?

Tilingo / AxOTV is a streaming service that offers a wide variety of award-winning shows, live TV, movies, and series on almost any screen connected to the internet. Everything you want to see, without limits or commercials, at a very affordable cost. There's always something new to discover, and more shows and movies are added every week!

How much does the service cost?

Enjoy our service on your Roku or Roku smart TV, in any room, all for a flat monthly fee. Plans starting at $15.99 USD per month and unlimited screens. No contracts.

Where can I watch Tilingo / AxOTV?

Watch where you want, when you want, on as many TVs as you want, like Roku smart TVs and Roku devices. DOWNLOAD IT TO YOUR ROKU. DOWNLOAD IT TO YOUR LG. DOWNLOAD IT TO YOUR ANDROID TV

Can I ask for a refund?

As it is a digital service and gives a free trial before charging the full cost of the membership, we do not give full or partial refunds. Please note that by clicking on the PayPal button and creating your account you will be accepting our terms and conditions. Once you cancel your membership you will continue to have access to the service until the last day of your billing cycle, after this your account will be removed from the system. So, if you've used our service before and have a free trial and canceled, the next time you activate your subscription, you'll have to pay the full cost of your monthly subscription and you won't have a free trial.

How does the free trial work?

Try 1 month free! (according to the offer available at the time) after clicking on the PayPal button. You will not be charged anything until the trial month is over, only a charge of $1 USD will be made to make sure that it is a valid PayPal account. If you're enjoying the service, don't do anything and your membership will automatically continue until you decide. If you cancel before the trial period ends, you won't be charged the full cost of the membership at the end of the billing cycle. No complicated contracts, cancellation costs, or commitments. Cancel online whenever you want, 24 hours a day.

Contact Technical Support

Contact Technical Support, write to soporte@axotv.com

This is a shame I expect better service from Roku to protect my information from scammers. 

 

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1 REPLY 1
RokuReynan-L
Community Moderator
Community Moderator

Re: TiLingo TV Premium Subscription

Hi, @silologra.

Welcome to the Roku Community!

We appreciate you reaching out to us about this channel. We're here to help.

We would like to inform you that these channels are available on the Roku platform. You may check on our Roku Channel Store to add the app to your streaming device.

If you want a refund, you may contact our Account and Billing team for further assistance. Visit our Account and Billing Support page and select the "Account, payments & subscriptions" category. You'll have an option to call or chat with us.

If there's anything else we can do to assist you, please let us know. We're always willing to help.

Thanks,
Reynan

Reynan L.
Roku Community Moderator
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