Account, payments & subscriptions

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eliwap
Binge Watcher

Problem with Paypal and Disney+ Subscription

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I am trying to pay for a Disney+ subscription, but after clicking on " I agree" I get a message that there was a problem processing the request.

Thanks for your help

 

 

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RokuArjiemar
Community Moderator
Community Moderator

Re: Problem with Paypal and Disney+ Subscription

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Hello! @eliwap,

Thanks for the post,

We appreciate you reaching out to us about your issue with paying for your Disney Plus subscription. Our billing team would be happy to assist you directly. You can reach them by phone or live chat at here and choose the option for "Accounts, Payments, and Subscriptions."

Please don't hesitate to contact them for help with your payment and account-related concerns. They are better positioned to address your specific situation.

Thanks,
Arjiemar

Arjiemar
Roku Community Moderator

View solution in original post

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RokuArjiemar
Community Moderator
Community Moderator

Re: Problem with Paypal and Disney+ Subscription

Jump to solution

Hello! @eliwap,

Thanks for the post,

We appreciate you reaching out to us about your issue with paying for your Disney Plus subscription. Our billing team would be happy to assist you directly. You can reach them by phone or live chat at here and choose the option for "Accounts, Payments, and Subscriptions."

Please don't hesitate to contact them for help with your payment and account-related concerns. They are better positioned to address your specific situation.

Thanks,
Arjiemar

Arjiemar
Roku Community Moderator
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