I have 2 items a soundbar and subwoofer I’d like to return to roku within the 30 day window. I went through the process and both items were selected on the return form. I only have a single shipping return label provided. The 2 seperate items arrived with shipping labels that showed it was a 1 of 2 & 2 of 2 boxes. How am I going to return 2 boxes (sub & soundbar) with a single return shipping label?
Hi @Guy2023,
Thanks for reaching out to the Roku Community!
We have passed along your information to our Support team. They will reach out to assist you further..
Thanks,
Arjiemar
Hi @Guy2023,
Thanks for reaching out to the Roku Community!
We have passed along your information to our Support team. They will reach out to assist you further..
Thanks,
Arjiemar
Arjiemar,
thank you, it’s now been 3 business days with no response from support since I’ve submitted my support ticket.