Account, payments & subscriptions

[Mbouldin]

I need to talk to a human about multiple billing issues that I have

[mindshelia17]

 last year October I canceled the service for Peacock somehow I’m still being bill for this just a scam a fraud or something going on you still bill me I’m going to have to go into my bank and cancel my card or something or close out my account at the bank you’re just grabbing my money and I canceled this I even have an email showing I canceled this and you still charging me. I’m taking this to my bank about my email so I can get my money back 

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[RokuHaz-M]

Hey there! @Mbouldin

If you need help with your account or subscription, just click here to reach our Account and Subscription Support team.

Cheers,
Roku Community Team

[Mbouldin]

I have seen the page you sent 15 times!!  I need a friggin phone number so I can talk to someone!  If Roku can’t hire support staff and provide contact info , perhaps they shouldn’t be in business!!!!

[Rldelgado]

Stating did not renew; account had correct number

[RokuHaz-M]

@Mbouldin Thanks for keeping us posted!

Let's see if this will work for you.

Visit the Roku Support page and click on “Check support options” located at the bottom. This will direct you to the assistance you need.

Thanks for your patience.

The Roku Community Team

[Marvin5]

Am being billed for peacock tv which i do not have subscription showing on my account 

[Marvin5]

Am being. Billed for peacock tv not in my billing and can not cancel 

[Marvin5]

Need phone number talk oerson

[RokuHaz-M · Accepted solution]

Hey @Marvin5,
Thanks for dropping by! Seeing a Peacock charge you didn't expect? We can help get that figured out.
Just in case you want to hit pause on Peacock for now, here's how to cancel that subscription

If you'd rather chat with our billing Support directly, check the Roku Support page. They'll get you connected with the right folks.

Hope this gets you sorted! Anything else we can help with, just shout!
Cheers,

Roku Community Team