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Bobo3232
Newbie

Cancelling my cancellation to return my order

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RokuRhea-V
Community Moderator
Community Moderator

Re: Cancelling my cancellation to return my order

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Hey @Bobo3232,
Welcome to the Roku Community!
Thanks for posting your issue here. Please be advised that there is no option to cancel the order; however, there is an option to return the product. Visit the Roku Support page and select the "Check support" option. 

Moreover, you may visit this support article to learn more about Roku's return policy.
We hope this will be sorted out soon.

Thanks,

The Roku Community Team

Rhea V.
Roku Community Moderator

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RokuRhea-V
Community Moderator
Community Moderator

Re: Cancelling my cancellation to return my order

Jump to solution

Hey @Bobo3232,
Welcome to the Roku Community!
Thanks for posting your issue here. Please be advised that there is no option to cancel the order; however, there is an option to return the product. Visit the Roku Support page and select the "Check support" option. 

Moreover, you may visit this support article to learn more about Roku's return policy.
We hope this will be sorted out soon.

Thanks,

The Roku Community Team

Rhea V.
Roku Community Moderator
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