Account, payments & subscriptions

[Geodad478]

I have a Peacock Premium Plus subscription through Roku, but when I log into Peacock through the app or on the web, it says that I'm not subscribed.

I use the same email that is on my Roku account.

[rjc121]

Same situation but with Fox Nation. Will follow this for information to correct issue

[Msrider]

Same issue and when I try to log in it doesn't recognize my password I have done forgot my password twice and no email from Peacock comes…☑️😪

[RokuERey · Accepted solution]

Hi Community users,

It might be more beneficial for you to get assistance from our billing staff for these problems.
Kindly reach out to them directly via our Support page for account billing. The "Account-Billing Support " options are the most helpful in assisting you with that.
We hope it is useful!

Thanks,

Rey

[giggi_28]

im having the same issue at the moment? Did they provide any information or did you find a solution to this problem?