Account, payments & subscriptions

[Jiro]

I have been trying to Return two product I purchased.  They were purchased from Roku.com directly.  Every time I have tried the "Return" button, it just loads a blank page.  So, I used the "Contact" form and have sent multiple emails to Roku that have gone unanswered.  Now, I am no longer within the return window.  I can't figure out how to either talk or chat to a actual person.  Does anyone know how to help with this?  The email support seems to be non-existent. 

[RokuTakashi]

Hi, @Jiro 

Greetings, and welcome to the Roku Community.

We appreciate you for sharing this information with us, and we're sorry to hear about the experience you had. For this instance, kindly check your inbox here in the Roku Community since we've reached you from there to further assist you.

We hope that our assistance we'll be able to meet your needs.

Best wishes,
Kash