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I just need a refund or to speak to someone. But those options are not working for me for some reason..? Is there a developer for Roku that people can contact.?
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Hi @Natepatd81
A warm welcome here at the Roku Community!
Thanks for reaching us here regarding this matter.
It will be more effective if you directly contact our Account-Billing team, as they are the best ones who can further assist you with this.
Visit our Account and Billing Support page and choose the "Account, payments & subscriptions" category. There should be an option where you can talk to one of our live representatives.
If you need further clarification and assistance, let us know.
All the best,
Carly
Roku Community Moderator
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Re: ordered a subscription trial and I got charged but never received subscription
@Natepatd81to get help from anyone with this, Need more info. A subscription to what, through what company?
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Hi @Natepatd81
A warm welcome here at the Roku Community!
Thanks for reaching us here regarding this matter.
It will be more effective if you directly contact our Account-Billing team, as they are the best ones who can further assist you with this.
Visit our Account and Billing Support page and choose the "Account, payments & subscriptions" category. There should be an option where you can talk to one of our live representatives.
If you need further clarification and assistance, let us know.
All the best,
Carly
Roku Community Moderator