Account, payments & subscriptions

[Natepatd81]

I just need a refund or to speak to someone. But those options are not working for me for some reason..? Is there a developer for Roku that people can contact.? 

[mop_891]

@Natepatd81to get help from anyone with this, Need more info. A subscription to what, through what company?

[RokuCarly · Accepted solution]

Hi @Natepatd81 

A warm welcome here at the Roku Community!

Thanks for reaching us here regarding this matter.

It will be more effective if you directly contact our Account-Billing team, as they are the best ones who can further assist you with this.

Visit our Account and Billing Support page and choose the "Account, payments & subscriptions" category. There should be an option where you can talk to one of our live representatives.

If you need further clarification and assistance, let us know.

All the best,
Carly