Account, payments & subscriptions

[Dgdlou]

I paid for 1 year subscription to Newsmax.  When I try to access Newsmax through Roku, it says pay. Even though it is paid I hit Pay.  It says "You're Already Subscribed to this channel". But it will not open or let me access Newsmax.  I have sent several emails to Roku but still cannot access Newsmax.  Please advise.

[RokuReynan-L]

Hi, @Dgdlou.

Welcome to the Roku Community!

Thanks for reaching us about having an issue signing in to the app. We're here to help.

If you're having difficulty signing in to an app or subscription on your Roku device, the first step is to identify the type of subscription you have. The email and password required for signing in to an app depend on how you initially signed up for the subscription or any paid content.

Furthermore, you may visit this support article on how to sign in to apps on your Roku device

If there's anything else we can do to assist you, please let us know. We're always willing to help.

Thanks,
Reynan