I paid for a full year, watched for several months and then shut off the automatic renewal. Then the access was shut off even though ROKU said I would have the subscription until the end of my contract year. It is difficult to get a solution to this...
Hi @RickS77,
Welcome to the Roku Community!
In this case, we would recommend getting in contact with our Account and Billing Team for further assistance about this.
To get in touch with them, please visit our Account-Billing Support page. Choose the "Account, payments & subscriptions" options, and they will be able to assist you with any related matter.
We hope this helps!
Regards,
Rey