Account, payments & subscriptions

Get the help you need with the My Roku Account log in, Roku billing, subscription questions, and more. Join the community discussion for more assistance.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

I would like to order the NBA subscription but it keeps telling me to put in a different email to .

 
0 Kudos
3 REPLIES 3
RokuReynan-L
Community Moderator
Community Moderator

Re: I would like to order the NBA subscription but it keeps telling me to put in a different email t

Hi, @MelvinMiller.

Welcome to the Roku Community!

We'd be happy to assist you with having an issue with adding a subscription to your account.

Where are you trying to purchase the subscription? Is it through the website, or on your streaming device?

In addition, have you tried checking the email address associated with your streaming device? To ensure that you input the correct email. To check: Home > Settings > System > About.

You can also sign up for a subscription directly through your streaming device. Simply locate the app in the Streaming Store or in The Roku Channel, select Subscribe, and then follow the provided instructions.

We hope this will be sorted out soon.

Regards,
Reynan

Reynan L.
Roku Community Moderator
0 Kudos
KongKing99
Newbie

Re: I would like to order the NBA subscription but it keeps telling me to put in a different email t

I will like to get NBA league pass 

0 Kudos
RokuReynan-L
Community Moderator
Community Moderator

Re: I would like to order the NBA subscription but it keeps telling me to put in a different email t

Hi, @KongKing99.

Welcome to the Roku Community!

We appreciate you reaching us with getting a pass for the NBA League. We'd be happy to help.

Here are the steps to add an app:

  1. Press Home button on your Roku remote
  2. Scroll and select Store
  3. Select Channels, then browse by genre, recommended, featured, top free, and other categories
  4. When you want to learn more about an app, press OK on your remote
  5. If the app is free, select Add channel; if the app requires a subscription, select OK to start a free trial or purchase a subscription

Through the NBA App, you can subscribe to NBA League Pass catch to every basketball game live or on-demand (except for regional blackouts). 

To see live and upcoming NBA games, simply navigate to the Sports section of your home screen to see where and when to watch.

Furthermore, you may visit this blog on how to stream NBA games live on Roku devices

We hope you find this information helpful.

Regards,
Reynan

Reynan L.
Roku Community Moderator
0 Kudos