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JG68
Newbie
‎06-08-2023 02:39 PM

I don't know what a charge is on my account. It's labeled "pro"

I have a charge on my credit card for $88.00.  When I look under purchase history, it says, "pro" as the description of what was purchased.  I do not know what that is...

 

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RokuCarly
Community Moderator
Community Moderator
‎06-08-2023 03:36 PM

Re: I don't know what a charge is on my account. It's labeled "pro"

Hi @JG68.

Welcome and thank you for posting here at the Roku Community!

We appreciate you pointing this out to us. We'd be more than happy to provide you assistance with this.

For these matters, it will be more effective for you to get help from our Billing team.

Kindly contact them directly through our Account-Billng Support page and choose the option for "Account, payments & subscriptions" and they will further assist you with this.

All the best,

Carly

Carly Y.
Roku Community Moderator
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