Account, payments & subscriptions

[Rosi]

Not impressed when I tried to watch an NBA game last week and was directed to roku to pay. Paid $22 the was told the game 'wasn't available in my region'. What a joke these companies are. I have cancelled a subscription I didn't want but am still out $22. NBA say its not there problem and roku don't answer there customer service emails. Not happy. I would like a refund. 

[RokuCarly]

Hi @Rosi.

Welcome and thank you for posting here at the Roku Community!

Please be reminded that content availability may vary depending on your location.

For this matter, you can directly contact our Account-Billing Support page and choose the option for "Account, payments & subscription", there should be an option to talk to a live representative and they will further assist you on this.

All the best,

Carly