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Kamaya3389
Newbie

Accidental order and wrong address

My kids bought a roku remote without my knowledge and it was sent to the wrong address. It’s on its way back to roku but the online form won’t let me complete so I can get my refund. 

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RokuJechealR
Community Moderator
Community Moderator

Re: Accidental order and wrong address

Hi @Kamaya3389,

Welcome to the Roku Community!

I have passed along your information to our Support team. They will follow up and assist you.

Your patience and understanding in the meantime are much appreciated.

Best regards,

Chel

Jecheal R.
Roku Community Moderator
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