Account, payments & subscriptions

[Ihatethisplace]

I went to Disney and they said to go to you. I realize you’re just a humble unpaid intern but I would appreciate you not giving me the runaround. 

[RokuReynan-L · Accepted solution]

Hi, @Ihatethisplace.

Greetings from the Roku Community!

Thanks for letting us know that you were referred back to us about the charge on your account. In this case, you may contact our Account and Billing team for further assistance. Visit our Account and Billing Support page and select the "Account, payments & subscriptions" category. You'll have an option to call or chat with us.

We hope this will be sorted out soon.

Thanks,
Reynan