Account, payments & subscriptions

[Justin34]

Im being billed through Roku for Hulu channel. I want to cancel the subscription but its not showing up on my channel subscription list. Hulu billing says im being charged through Roku 

[RokuJanadeeK]

Hi @Justin34,

We understand that you wanted to cancel your Hulu subscription. We're happy to help.

To cancel a subscription:

1. Sign in to your Roku account and go to Subscriptions.
2. Under Active subscriptions, select the subscription you want to cancel and turn off auto-renew.
3. Continue to use your subscription until the end of your current billing cycle.

If you're still having issues, it's best to contact our account-billing team directly, as they are the best ones who can help you further. Choose the "Accounts, payments, and subscriptions" category. There should be an option to talk to one of our live representatives.

Thanks,
Janadee

[HDMIGuy]

@Justin34 Go to the Roku device you use to watch Hulu.  Go to settings, system. about.  Make sure you login to your Roku account on a computer or phone with the email listed in the device.