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Rcracer
Newbie

Subscription, renewed after I had cancelled my subscription

I signed up for Dirt on Dirt and after the event I wanted I went back in to cancel my subscription and it just renewed again and I don’t want it, please credit the amount. 

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RokuTakashi
Community Moderator
Community Moderator

Re: Subscription, renewed after I had cancelled my subscription

Hi, @Rcracer

Thanks for posting, and welcome to the Roku Community.

We see that you've inquired about canceling your subscription but charged. Our billing team would be happy to assist you directly. You can reach them at Accounts and Billing by phone or live chat and choose the option for "Accounts, Payments, and Subscriptions.

They will be in a better position to address your specific situation.

All the best,
Kash

Takashi O.
Roku Community Moderator
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