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debb795
Newbie
‎11-14-2023 04:17 PM

Please refund I cancel my fubo account why was I charge for it

I was charge for fubo which I cancel two weeks ago I just had eye surgery please I need my money refunded. Debbie jackson

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1 REPLY 1
RokuTakashi
Community Moderator
Community Moderator
‎11-15-2023 12:38 PM

Re: Please refund I cancel my fubo account why was I charge for it

Hi, @debb795

Thanks for posting, and welcome to the Roku Community.

We're sorry to hear about this, and we would want nothing more than for you being at your best. Our billing team would be happy to assist you directly. You can reach them at Accounts and Billing by phone or live chat and choose the option for "Accounts, Payments, and Subscriptions.

They will be in a better position to address your specific situation. 

Thanks,
Kash

Takashi O.
Roku Community Moderator
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