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Bigmoki
Newbie

How to unsubscribe from Fox News

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I can’t find out how to unsubscribe from Fox News! It’s not listed in the subscription section but I am being charged every month still. Please help me 

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RokuCarly
Community Moderator
Community Moderator

Re: How to unsubscribe from Fox News

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Welcome and thank you for posting here in the Roku Community, @Bigmoki!

It is with great pleasure to assist you in managing or canceling a channel subscription and we sincerely appreciate you reaching out for support. 

How to cancel a streaming subscription

To cancel subscriptions billed through Roku Pay:

  1. Sign in to your Roku account and go to Subscriptions
  2. Under Active subscriptions, select the subscription you want to cancel and select Turn off auto-renew
  3. Continue to use your subscription until the end of your current billing cycle

Note: If you're billed directly by a subscription provider, such as Netflix, Hulu, Amazon Prime Video, and others, your billing relationship is with that provider and you must contact it directly to cancel that subscription.

You can reach Fox News Support at http://www.foxnews.com/help

For full information on this, you can take a look at this link: How to turn off auto-renew and cancel a subscription | Official Roku Support

If you need additional help related to Roku Pay, feel free to contact Roku support at https://support.roku.com/contactus

We hope you get everything sorted out soon and appreciate you bearing with us in the meantime and please don't hesitate reaching out again if you need further clarifications. I hope this helps!

Happy Streaming!

Best regards,
Carly

Carly Y.
Roku Community Moderator

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1 REPLY 1
RokuCarly
Community Moderator
Community Moderator

Re: How to unsubscribe from Fox News

Jump to solution

Welcome and thank you for posting here in the Roku Community, @Bigmoki!

It is with great pleasure to assist you in managing or canceling a channel subscription and we sincerely appreciate you reaching out for support. 

How to cancel a streaming subscription

To cancel subscriptions billed through Roku Pay:

  1. Sign in to your Roku account and go to Subscriptions
  2. Under Active subscriptions, select the subscription you want to cancel and select Turn off auto-renew
  3. Continue to use your subscription until the end of your current billing cycle

Note: If you're billed directly by a subscription provider, such as Netflix, Hulu, Amazon Prime Video, and others, your billing relationship is with that provider and you must contact it directly to cancel that subscription.

You can reach Fox News Support at http://www.foxnews.com/help

For full information on this, you can take a look at this link: How to turn off auto-renew and cancel a subscription | Official Roku Support

If you need additional help related to Roku Pay, feel free to contact Roku support at https://support.roku.com/contactus

We hope you get everything sorted out soon and appreciate you bearing with us in the meantime and please don't hesitate reaching out again if you need further clarifications. I hope this helps!

Happy Streaming!

Best regards,
Carly

Carly Y.
Roku Community Moderator