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What is Roku support phone number
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Hey everyone,
If you're seeing a charge on your account that you don't recognize, here are some things to check:
- Review your subscriptions: Log in to your Roku account at my.roku.com/subscriptions and check for any active subscriptions.
- Check for free trials: Make sure no free trials have automatically converted to paid subscriptions.
- Confirm the charge is from Roku: Roku charges will appear on your billing statement as "Roku," "Roku for <app/provider>," or "The Roku Channel."
For further assistance:
- Contact Roku Support if you're still unable to identify the charge.
For device issues:
- Search the Community for related threads or create a new one.
Best,
The Roku Community Team
Roku Community Moderator
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Re: How to contact Roku Support?
Roku has no telephone support. If you do a web search and find a number claiming to be Roku support, do NOT call it. They will be scammers trying to get control of your account, and/or steal your credit card information.
Roku Community Streaming Expert
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Re: How to contact Roku Support?
My husband passed 3years ago and I had to finally purchase new one. I need to switch it over to me. How?
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Re: How to contact Roku Support?
@jalainia Roku accounts cannot be transferred. You would need to create a new account using a different email address and then do a factory reset on your Roku to join it to the new account.
Roku Community Streaming Expert
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Re: How to contact Roku Support?
accidentally lost my chat!
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Re: How to contact Roku Support?
i;ve been billed 6.35 for months, yet my account shows no payments or subscriptions!
Lisa Sayers
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Re: How to contact Roku Support?
Lisa, please edit your post and remove your phone number. It's extremely dangerous to place personal information (name, phone number, email address) in a public forum. Scammers will find that and target you.
Roku Community Streaming Expert
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Re: How to contact Roku Support?
I am trying to contact someone to cancel a subscription that I accidentally made today, May 29, 2024 for Fox Nation.
I do not want that subscription, but at this time I still can not get to a site to cancel the trail subscription.
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Re: How to contact Roku Support?
Subscriptions made through Roku can be managed by logging into your Roku user account (https://my.roku.com).
Roku Community Streaming Expert
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Re: How to contact Roku Support?
I have paid for Paramount for June but I can't sign on.
Thanks Judy Jones