Account, payments & subscriptions

[Matthew-01]

I have paid for Paramount for June but I can't sign on.

Thanks Judy Jones

[atc98092]

@Matthew-01 Did you subscribe to Paramount+ through Roku or directly with Paramount? I believe it makes a difference how you access the content.

[Raspmv]

I am getting duplicates, sometimes triplicates, of a channel I might select. Example: When I select a certain channel, I get two of the same channels put on the screen. I have an example of a triplicate: two channel 64's and one 202 channel. How can this duplication issue be resolved? Please advise, thanks, Mike.      

[Raspmv]

I'm getting duplicate, sometimes triplicates of the same channel on my screen. How can this be corrected?

[MM16]

Need phone number for Roku billing

[genapace]

I need to contact Roku or you can contact me on the phone bc I think I am being scammed bc my payment is Current. My name is Gena Pace

[atc98092]

There is no phone support for Roku. Do NOT do a web search for any such number, because anything you find will be a scam. Use the Roku web site under support. For account issues, start with this page.

[newhome]

I need to speak to someone about my accounts 

[Bseiple]

I have tried everything to get my Roku TV to work, it says it is in guest mode due to account exhausted. Please help

[atc98092]

Guest Mode cannot be disabled from the Roku device itself. You must log into your Roku user account and turn Guest Mode off on that device. If the device isn't registered to your account (for example if someone gave you the device) you must do a factory reset and set it up as if it was new and link it to your own account.