Account, payments & subscriptions

Get the help you need with the My Roku Account log in, Roku billing, subscription questions, and more. Join the community discussion for more assistance.
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Matthew-01
Newbie

Re: How to contact Roku Support?

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I have paid for Paramount for June but I can't sign on.

Thanks Judy Jones

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atc98092
Community Streaming Expert

Re: How to contact Roku Support?

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@Matthew-01 Did you subscribe to Paramount+ through Roku or directly with Paramount? I believe it makes a difference how you access the content.

Dan

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee, just another user.
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Raspmv
Newbie

Re: How to contact Roku Support?

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I am getting duplicates, sometimes triplicates, of a channel I might select. Example: When I select a certain channel, I get two of the same channels put on the screen. I have an example of a triplicate: two channel 64's and one 202 channel. How can this duplication issue be resolved? Please advise, thanks, Mike.      

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Raspmv
Newbie

Re: How to contact Roku Support?

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I'm getting duplicate, sometimes triplicates of the same channel on my screen. How can this be corrected?

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MM16
Newbie

Re: How to contact Roku Support?

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Need phone number for Roku billing

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genapace
Newbie

Re: How to contact Roku Support?

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I need to contact Roku or you can contact me on the phone bc I think I am being scammed bc my payment is Current. My name is Gena Pace

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atc98092
Community Streaming Expert

Re: How to contact Roku Support?

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There is no phone support for Roku. Do NOT do a web search for any such number, because anything you find will be a scam. Use the Roku web site under support. For account issues, start with this page.

Dan

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee, just another user.
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newhome
Newbie

Re: How to contact Roku Support?

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I need to speak to someone about my accounts 

 

 

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TKADAMS025
Newbie

Re: How to contact Roku Support?

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I have looked at the issue I am having, but there isn't  a support agent for my issue.  I am trying to update my payment method, which I also did last month with the same card, and it will not accept my card number.  I need HUMAN CONTACT INFORMATION

 

Re: How to contact Roku Support?

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I want to DAZN cancel 29.99 through ROKU Johnny Walker 

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