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RokuJohnB
Community Moderator
Community Moderator

Re: How to cancel Peacock TV billed through Roku

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Hi @Robertbankhead5,

The Roku Community extends its greetings and appreciates your updates!
We recommend that you check the post by @RokuCarly above and follow the instructions if you wish to discontinue your Roku subscription. Should that be ineffective, you may reach out to our account and billing team—they are the specialist department that is best suited to handle your inquiry.

Keep us informed if you require anything more.

Warm regards,

John

John
Roku Community Moderator
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Re: How to cancel Peacock TV subscription, billed through Roku

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I keep getting emails from Roku for Peacock and Outtv, I am tired of these emails telling me that my subscription has expired, and you want me to update my payment information.  I will not do that please cancel these, because I cannot do it.

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andyross
Roku Guru

Re: How to cancel Peacock TV subscription, billed through Roku

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If it says it has expired, then you presumably are not getting charged? Unfortunately, it looks like the only email notifications you can turn off are marketing. You can try turning that off if it is on.

https://my.roku.com/account/email 

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DonaLuna
Newbie

Re: How to cancel Peacock TV billed through Roku

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I received an email from Peacock begging me to come back , after cancelling months ago and being billed $13.99

This is through Roku , and it’s been going on for months ..

I want to cancel and I’d like credit for the months I have been billed AFTER cancelling 

 

regards 

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DonaLuna
Newbie

Re: How to cancel Peacock TV subscription, billed through Roku

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I’m being billed for months

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DonaLuna
Newbie

Re: How to cancel Peacock TV billed through Roku

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Billed after cancelling 

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