Account, payments & subscriptions

Get the help you need with the My Roku Account log in, Roku billing, subscription questions, and more. Join the community discussion for more assistance.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Stunts
Newbie

How to Cancel mPlayer subscription on Roku

How can I cancel my mplay subscription 

0 Kudos
1 REPLY 1
RokuJechealR
Community Moderator
Community Moderator

Re: How to Cancel mPlayer subscription on Roku

Hi @Stunts,

Congrats on your first post in the Roku Community!

We understand your concern that you want to know how to cancel your subscription, and we will do our best to assist you with your inquiry.

Please be advised that you may unsubscribe from the channels on your TV or online account.

To cancel or unsubscribe from a mobile device or PC

  1. Sign in to your Roku account.
  2. Select Manage your subscriptions.
  3. Select the channel or subscription under Active Subscriptions.
  4. Select Turn off auto-renew.
  5. Choose a cancellation reason to complete the process and select Continue to cancel.

To cancel or unsubscribe from your Roku streaming device:

  1. Press the Home button on Roku remote on your Roku remote.
  2. Highlight the channel you want to cancel.
  3. Press the * button on Roku remote on your remote to open the options menu.
  4. Select Manage subscription.
  5. To unsubscribe, select Cancel subscription.
  6. To confirm, select Cancel subscription.
  7. Select Done.

Note: Subscriptions purchased directly from a service provider or otherwise purchased outside the Channel Store or The Roku Channel will not appear on the Subscriptions page. Contact your service provider directly with any subscription or billing questions.

Learn how to cancel or unsubscribe for cancellation help.

If you need further assistance with cancellation, please contact Roku support.

We hope we have addressed your question appropriately, but please don't hesitate to let us know if you have any questions or additional feedback.

All the best,

Chel

Jecheal R.
Roku Community Moderator
0 Kudos
Need Assistance?
Manage your subscriptions by logging into your Roku Account.