Account, payments & subscriptions

Get the help you need with the My Roku Account log in, Roku billing, subscription questions, and more. Join the community discussion for more assistance.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Need to cancel subscription to app I deleted

Charge to my bank for $9.99 every month from Wilmington DE deleted the app and can't find it again. Anyone know possibly what app it is by bank charge? Thanks

Labels (1)
0 Kudos
Roku Guru

Re: Need to cancel subscription to app I deleted

@Steffie910 If you believe the charge is from Roku login to your Roku account on a computer or phone and check your subscriptions.  If you find the subscription you can cancel the subscription there.  If you have no subscriptions listed in your Roku account the charge is likely not from Roku.  Does the bank statement give any indication what the charge is for?  Do you know what app you deleted?  If so go to their website and check for a subscription.

0 Kudos