Account, payments & subscriptions

[grandmaster4958]

Is there a limit to how many Roku devices you can stream from with a single account? Can you please provide additional detail?

[RokuArjiemar · Accepted solution]

Hello! @grandmaster4958,

Thank you for your question,

We appreciate you contacting us regarding your question about linking Roku devices to a single account. We are pleased to assist you. 

For streaming devices, the limit is 20 devices per account. This allows you to enjoy streaming on multiple devices within your home or across different locations, all under one Roku account.

For more information, please check it here: How to add a Roku streaming device to your account.

Thanks,
Arjiemar

[grandmaster4958]

Thank you for your response. Can you stream from all 20 rokus at the same time?

[renojim]

@grandmaster4958, it depends on what you're streaming not to mention your Internet speed if all the devices are connected to the same network.  Some services like Netflix, Peacock, Paramount, etc. have a limit to how many simultaneous streams you can have per subscription, but other things like The Roku Channel don't have any such limitations.

[decamp]

Hi Arjiemar,

After reading this I assumed the arbitrary 20 device limit had been removed. But after painfully remapping devices to a fresh account, we hit the limit and were unable to add more devices. 

Only 20 TV's can be mapped to a single Roku account. 

This is a huge annoyance for hospitality users trying to manage hundreds of TVs. We received a survey years ago exploring hotel/STR specific features but none of that has amounted to anything. This is a huge blindspot for Roku and something that could drive serious revenue from power users like us.

[decamp]

2nd this. 

The arbitrary 20 device limit is a huge pain and hindrance towards adoption in hospitality settings. 

We received exploring hotel/STR specific features but none of that has amounted to anything.

Bumping this with slightest chance of reaching someone at HQ.