Account, payments & subscriptions

[andyross]

As far as I can tell, Roku does not have your home mail address except maybe for credit card/shipping info. You can just go to your Roku account and double-check those.

https://my.roku.com/dashboard 

[RokuReynan-L · Accepted solution]

Hi, @DWDawg. 

Welcome and thank you for posting here in the Roku Community!

We'll be more than happy to help you update your email address or billing address on your account.

To update your email address, you just need to follow these steps: 

1. Sign in to my.roku.com
2. Go to Account Info
3. Enter a new email and confirm email
   (you'll need to enter your current password as well)
4. Select Save changes

However, if you are referring to update your billing address, you can follow these steps: 

1. Sign in to your Roku account
2. Go to Payment Methods
3. Choose a payment method to add, change, or remove
4. After doing so, change the billing address to your current address in the Billing Address Information section and tap Save

There is also another way to update your billing info, and it is through your streaming device. You can visit this support article: How to update your Roku payment method

Hope this helps!

Regards,
Reynan