Account, payments & subscriptions

[sjohnsun]

The solutions offered DO NOT WORK!

[RokuLianna]

Hi @sjohnsun

Thank you for the inquiry!

For these issues, it may be more effective for you to get help from our billing team.
Please contact them directly through our Account-Billing Support page. Choose the options for "Account, payments & subscriptions" and they are the best ones to help you out with that matter.

We hope it helps!


Warm Regards,
Lianna

[Dupped]

i'm finding support link does not work either. ROKU SUCKS

[RokuKariza-D]

@Dupped 

Thanks for the reply.

Have you tried using a different browser and or opening the link through a private or incognito tab? If not, we suggest giving that a shot. 

Let us know how it goes!

All the best,
Kariza

[Dupped]

Does not work, tried several browsers several time, even shut off my antivirus and still will not open

[sjohnsun]

I found out “Roku for Warner Media”, in my case, was actually HBO Max. That cleared it up for me because I did have the HBO subscription.