Account, payments & subscriptions

[ANGSgt]

Please, I have been double billed for months for both Paramount Plus and Roku for CBS Interactive - I have CBS on my cable program.  How do I get this billing removed?

[RokuHaz-M]

Hi! @ANGSgt 

Thank you for bringing this to our attention! I understand that a double charge has occurred on your account. I recommend canceling one of your subscriptions. If you wish to cancel the subscription through Roku, follow these steps: 

1. Go to Home.
2. Highlight the app.
3. Press the star (*) button.
4. Select Manage Subscription.
5. Turn off Auto-renew.

Check out this link for step-by-step instructions. If you need further assistance, feel free to reach out! Hope this helps! 💜

The Roku Community Team