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BigCaesar
Newbie

Do I have Paramount+? I signed up for it, but not on my credit card bill.

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RokuJechealR
Community Moderator
Community Moderator

Re: Do I have Paramount+? I signed up for it, but not on my credit card bill.

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Hi @BigCaesar,

A warm welcome to the Roku Community!

We understand you have a query regarding your Paramount Plus subscription. Can you access the shows/movies on the Paramount Plus channel?

If you subscribed to Roku Pay, you can check the charges on your account. This link will help you How to review your purchase history and charges to your Roku account.

Note: If you do not see your subscription in your Roku purchase history, you purchased the subscription directly through the service provider, not through Roku. You'll need to contact that service provider for help with your bill for that subscription.

Moreover, if you have more questions about your account and billing, it would be best to talk to our Roku Support, as they can further assist with your concerns. You can reach them here and choose "Account, payment, & subscriptions," so you can talk, chat, or email with one of our live representatives.

Please let us know if you still have any other concerns or queries, and we'll continue assisting you.

All the best,
Chel

Jecheal R.
Roku Community Moderator

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RokuJechealR
Community Moderator
Community Moderator

Re: Do I have Paramount+? I signed up for it, but not on my credit card bill.

Jump to solution

Hi @BigCaesar,

A warm welcome to the Roku Community!

We understand you have a query regarding your Paramount Plus subscription. Can you access the shows/movies on the Paramount Plus channel?

If you subscribed to Roku Pay, you can check the charges on your account. This link will help you How to review your purchase history and charges to your Roku account.

Note: If you do not see your subscription in your Roku purchase history, you purchased the subscription directly through the service provider, not through Roku. You'll need to contact that service provider for help with your bill for that subscription.

Moreover, if you have more questions about your account and billing, it would be best to talk to our Roku Support, as they can further assist with your concerns. You can reach them here and choose "Account, payment, & subscriptions," so you can talk, chat, or email with one of our live representatives.

Please let us know if you still have any other concerns or queries, and we'll continue assisting you.

All the best,
Chel

Jecheal R.
Roku Community Moderator
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