Account, payments & subscriptions

[brusheena]

Same here, since roku took last payment it stopped 

[RokuTakashi]

Hi, @brusheena

Thanks for posting, and welcome to the Roku Communityl

We see that you're having issues with Crunchyroll and payment. May we know if you're directly subscribed with Crunchyroll or through Roku Pay?

Let us know.

All the best,
Kash

[Animecnote]

Same issue, states 'oops' and won't load anything. I already cleared the cache and tried logging out and just trying the trial part and nothing is working.

[RokuTakashi]

Hi, @Animecnote

Thanks for posting, and welcome to the Roku Community.

We appreciate you for sharing this information with us, and we're sorry to hear about the trouble. We recommend reaching out to the channel provider directly and inquiring further about this issue since most channels on the Roku platform are designed and maintained by the channel providers themselves.

We hope this would be sorted out soon.

All the best,
Kash

[Animecnote]

I ended up removing the crunchyroll app, cleared the cache and then installed it back. Now it works great.

[Animecnote]

I ended up removing the crunchyroll app, cleared the cache and then installed it back. Now it works great.