Account, payments & subscriptions

Get the help you need with the My Roku Account log in, Roku billing, subscription questions, and more. Join the community discussion for more assistance.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Praise65
Newbie

Channel and Subscription issues

Why am I subscribe to Paramount and it won’t allow me to see all of the Paramount shows? CBS doesn’t come up keep uninstalling and installing continues to error..

0 Kudos
2 REPLIES 2
Strega2
Roku Guru

Re: Channel and Subscription issues

Could you provide more details?

For example, I think P+ has several subscription levels, and I think some include your local CBS station and some do not.  Did you subscribe via Roku or directly with P+?

Banned but back. Because why not?
0 Kudos
RokuReynan-L
Community Moderator
Community Moderator

Re: Channel and Subscription issues

Hi, @Praise65

Welcome to the Roku Community!

We understand that you're having an issue with your Paramount Plus shows. We would be more than happy to help resolve this issue.

We are interested in learning more about the issue. Can you please provide the following details?

  • When did you experience this issue?
  • What type of subscription do you have?
  • How are you trying to access the subscription? Is it through a standalone app or through the Roku Channel?
  • Are there any error messages showing when you try to access specific content through Paramount Plus?

To check your subscription, you may visit this support article: How to view your Roku purchase history and charges to your account

We'll wait for your response.

Regards,
Reynan

Reynan L.
Roku Community Moderator
0 Kudos